A Primer on Setting Goals for You and Your Team

Goals are crucial to personal and professional success.

When You Give Your Team a Goal, Make It a Range

Aiming for 18-22 new clients is more motivating than aiming for 20.

The Folly of Stretch Goals

Let’s dispense, once and for all, with the managerial absurdity known as “stretch goals.”

You Can’t Be a Great Manager If You’re Not a Good Coach

The most important thing is having the right kinds of conversations.

How Great Coaches Ask, Listen, and Empathize

Leadership doesn't mean having all the answers.

The Questions Good Coaches Ask

Make them open-ended.

Is Your Employee Coachable?

What to do when your development plan's not working.

Coaching an Employee Who Doesn’t Want Help

Even star performers can shy away from advice.

Tips for Coaching Someone Remotely

Getting the most out of each virtual session.

How to Make Your One-on-Ones with Employees More Productive

They shouldn't be hurried or disorganized.

Helping an Employee Overcome Their Self-Doubt

It takes more than just encouragement.

Three Things that Actually Motivate Employees

Mastery, membership, and meaning are all more important than money.

To Motivate Employees, Do 3 Things Well

Intentionally provide inspiration, kindness, and self-care.

Get Better at One-on-One Meetings

Five ways to make the time more valuable. Based on the work of Margaret Moore, co-founder of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate. ...